TEAM APPROACH TO BENEFIT MANAGEMENT Account Executive Led by an Account Executive, Your Company account team will include a client service representative and an underwriter. Maintaining primary accountability and contact, The Account Executive would manage the following resources to help meet ongoing/future benefit objectives. Our ultimate goal is to meet and/or exceed your expectations on a daily basis. •  Strategic planning (mid year review) •  Account team oversight •  Carrier/TPA negotiations •  Carrier/TPA performance review •  Your technical resource •  Proactive plan management Your Service Team •  Full implementation management/oversight •  Employee meeting facilitation/presentation •  SPD review/tracking •  Your off site staff person for daily inquiries (i.e. claims dispute/billing    problems/supply needs) •  Employee orientations •  Meetings with H.R. Representative Underwriting/Technical Support •  Annual cost/benefit analysis •  Preparation of bid specifications •  Alternate plan design pricing •  Carrier due diligence •  Track market changes/product updates •  Preparation of all communication materials Finally, AdminPro, BenePro's Third Party Administrator, can provide competent and proficient administrative support functions for Your Company in these areas: •  COBRA Administration •  Flexible Spending Account (FSA) •  Cafeteria Plan Administration •  Consolidated Billing Services •  Health Reimbursement Accounts (HRA) Our emphasis is to provide continuity of service to clients by keeping account teams together as long as possible. We believe our ability to provide consultation improves over time as we learn your culture and witness the historical changes your organization will ultimately make to the employee benefit plan. HOME | OUR SERVICES | ABOUT US | LINKS | CONTACT US 1423 East 11 Mile Road Royal Oak, MI 48067 FAX (248) 543-2296 TEL (248) 543-8181